Tata Sky — Setup box problem

Address:

Bellary, Karnataka, 583132

Dear sir/madam,
I have facing problem in set up box that " welcome set up box... Wait moment please". Subscriber no [protected] after yesterday rain in kampli village hospet tq ballery district. Karnataka state. Please guide us. I tried helpline but not connected due to long waiting time. So i feel very bad about customer service and helpdesk and i wested hard earn money to register complaint.
So kindly request to do the needful as early as possible..

Thanks and regards