Tata Sky — Setup box replacement

Address:

Ahmedabad, Gujarat, 382440

Hi, my name is kamal gupta
Before proceeding further please note the following..
1. subscription id - [protected]
2. rmn - [protected]
3. name - kamal gupta
I have purchased your tata sky hd set up box in january 2016. however it was technically damaged within these 5 months. when registered the complaint, the repaired set up box was replaced. but the replaced set up box happened to be old one, which was tecnically upgraded. this set up box is not up to the mark in terms of hd clarity which i use to get in my new setup box. and this replaced set up box is actually for the testing purpose which your technical team always carries with them. above all the technician was very rude to my wife who was alone at home. the card insert box is half broken and it's old enough than the latest compact setup box now that we get. i would therefore request you or your team to kindly replace the new setup box as this wasnt our fault. it was a technical fault which was given by your company. also i would like you to take necessary action on that technician who came to replace my setup box. he wasnt even technically sound. kindly revert me on this immediately and replace my new setup box, the latest one, by eod.
Failing to these, i will have to take necessary action. i might go to consumer court and sue your company. beleive me, i have plenty of time to fight for this. hence please take this matter seriously.
Thanks n regards,
Kamal gupta