[Resolved] Tata Sky — shift of sd dth plan to hd dth plan
A
Afifa nazeera
from Vaikam, Kerala
I requested for a new connection with sd plan. They have sent the installer, but he has installed the hd dth box instead... And he suggested us to change our plan to hd.
We have been calling to customer care about that matter.. So that they could update our plan to hd dth pack. But we are unhappy, because they are just asking us about the issue.. But not solving it. Neither the customer care is solving... Nor the installer.
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Jun 24, 2019
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
May 24, 2019
Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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