[Resolved] Tata Sky — Showcase movie Rs.120 deducted to be refunded
S
SUNIL KUMAR SABHARWAL
from Delhi, Delhi
Address:
Ghaziabad, Uttar Pradesh, 201011
Website:
Tatasky.in
My subscription ID is [protected]. I asked Anirudh for account balance and renewal date of my annual package and second TV annual renewal. He told me that I can avail 5 balance free showcase for which I told him to book one provided no charge is deducted from my account. He confirmed that no amount will be deducted. This activity no. is[protected]. I told him again that I wouldn't be interested if any charges get deducted. He booked Befikre and immediately Rs.120.00 got deducted. I told him to cancel the transaction and reverse Rs. 120.00 in my account but instead lodged complaint no. VH3MHFK.
Please cancel the showcase booking and reverse Rs.120.00 in my account as there is no fault on my part and it is sole mistake of Tatasky representative. I haven't seen the showcase movie.
Was this information helpful?
No (0)
Yes (0)
Apr 1, 2017
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2017
Tata Sky Customer Care's response Hi, we are working on your concern. We shall contact you soon to get this sorted.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment