Tata Sky — signal problem for some channels

 
2 Reviews
 Jagdishkum on Jan 6, 2018
I am jagdish, my tata sky subscriber id: [protected]

I have signal problem for some channels, some channels working fine but some not due to signal problem and for this i contacted to customer care and they told me that to resolve this issue they asked me to book the technician visit which will b chargeable rs 225/-.
But if the problem of signal then to provide the proper signal is responsibility of tata sky and why should i pay for this?
If i am unable to see some channels due to signal problem then it's your responsibility to provide the services working without any charge, if there is any damage in any device or cable, i can pay for that but to check the cause of signals which is not coming then why should i pay?
Please take action

Thanks,
Jagdish

Complaint Status


[Jan 07, 2018] Tata Sky customer support has been notified about the posted complaint.
Tata Sky Customer Care's response, Jan 09, 2018
Hi, your concern is certainly noted! We will contact you soon regarding this.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Still not taken care on this complain by Tata Sky,
Tata Sky just call and advise the same thing and ask for technician visit which will be chargeable Rs 225/-
But I don't want to pay for this Signal issue.

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