[Resolved]  Tata Sky — so much disappointed of tata sky service tata sky id no. [protected]

Address:

AJAY APARTMENT, 6 CENTRAL PARK, FLAT-1A, GR fLOOR, Kolkata, West Bengal, 700032

Dear sir,

I am compelled to discontinue tata sky because of your pathetic service team. I cannot enjoy tata sky because of frequent interruption which was happening because of dish problem and old wire connection. Given complain a week before but still your service team cannot rectify the problem. One of your service team member mr ghosh has changed by good set top box without my consent and intimation on 1st day. He didnot try to rectify the actual problem. Unnecessarily the amount 400 rupees was deducted. Again on 3nd day two person came mr ashim and mr ghosh. Both of them conveyed that the fault is not in the previous box it is on the wire only. They are suppose to come but when i demanded my old set top box or the money return then stopped interacting with me. So being a veteran customer i am really disappointed of your service team who have no depth knowledge, no commitment and try to avoid work pressure. Please look into this matter seriously and solve the issue immediately. Either the money will be return or my old set top box which was taken without my consent. I think your service man is doing side business by selling the good set top box spare parts. Still the old problem is not yet solved but then automatically 400 +150=550 amount was deducted. I have to go to consumer forum because of this kind of cheating. Please help.
Regards

Subrata biswas
[protected]
Ajay apartment, 6, central park, flat-1a, gr. Floor, kolkata-700032
[protected]@yahoo.com
Tata sky id no. [protected]