[Resolved] Tata Sky — sony channels dropout - unethical practice of keeping the pack charges same | |||
Pathetic response from cc executive tanu on my issue regarding dropping of sony max hd and sony rox hd from my pack on a call dated 11-nov-18. When there hasn't been any reduction in the pack charges since the time these channels were provided, then it is not ethical on part of tata group to charge the same amount for pack and cite "failure of commercial negotiation" as the reason behind not including these channels now. When other dth operators can provide this, why can't tata sky? Has tata group company decided to dupe it's customers?? Sub id - [protected] Was this information helpful? | |||
Dec 16, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 Tata Sky Customer Care's response Hi, we understand what this has been like for you. We are working hard to reach a mutual consensus to re-activate the channels. We will update you soon.
| |||
 1 Comment | |||
Comments
I completely agree. Tatasky is unethical. I toosubscribed because of sony channels as per their package. They should extend suscription period.
Reply
Tata Sky Customer Care's response, Nov 13, 2018
Verified Support
Hi, we understand what this has been like for you. We are working hard to reach a mutual consensus to re-activate the channels. We will update you soon.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
12301
Pending
0
Resolved
5113
View all 12301 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information