[Resolved]  Tata Sky — stopped all channels suddenly with error 14

Address:Bhopal, Madhya Pradesh

I have taken 1 year subscription .My subscriber id is ;[protected], since yesterday it is showing error 14 and showing blank.so please help me in viewing the channels. i am unable to view any channels and want to know the
reason to stop it. or there is any technical fault.if technical fault please try to correct it by sending a Technical person.
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May 26, 2019
Complaint marked as Resolved 
Verified Support
Apr 17, 2019
Tata Sky Customer Care's response
Hi, help is here. Please confirm if your set-top box is on. If not, kindly switch on your set-top box.
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