[Resolved]  Tata Sky — subscribed tv channels not available for viewing

Address:Dakshina Kannada, Karnataka, 575019

Customer care numbers not responsive to the complaint. I have taken the tata sky dish cable and subscribed to their package. Now nothing is available for viewing and all the consumer complaint numbers not able to resolve the problem.
It appears as you have not subscribed to this channel, in spite of the fact that those are all subscribed and one year payment is done and next due for payment is August 2020.
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Mar 5, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2020
Tata Sky Customer Care's response
Hi, we are here to help you out. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Feb 03, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

We have made a wrong payment by typing a wrong subscriber id...so is there any refundable amount or can you recharge our subscrider id [protected]
Dev Bgm's reply, Jan 29, 2020
Wrong subscriber id has been typed
Tata Sky Customer Care's response, Feb 5, 2020
Verified Support
Hi, help is here! Let us have a look into this, please DM us your RMN/SUB ID to assist you further.
I'm facing error 14 problem. My box has been deactivated because I was gone out of city for more than one month.please solve this.
Tata Sky Customer Care's response, Feb 5, 2020
Verified Support
Hi, you definitely have our attention. Kindly share your RMN/Sub ID and let us do the rest.

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