Tata Sky — Subscription confusing

Subhashini

Address:

620006

Subscription id is. 11367070 clearly spoken to customer care, i need only tamil and hindi channels and after the advice i paid rs 425. then why this confusion and dodging? I shifted my plan from 595 package to 425 package (tamil & hindi channels) after talking to the customer care on oct 13 2015 where by billing cycle starts ftom then. They asked me. To switch off and on the set top b ox. Then why do they claim to pay us on nov 3rd.

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Comments

Lalit Powar

from Bengaluru, Karnataka

You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and resolve your issue.