[Resolved] Tata Sky — Subscription validity decreased

[Resolved] Tata Sky — Subscription validity decreased

P prince777 from Lucknow, Uttar Pradesh Oct 9, 2021 Apr 1, 2022 This thread was updated on Apr 1, 2022

I have recharged on 20 August for Rs 300 for 30 days and it got expired on 15 August only I.e 5 days ago and I have complained to the customer care about it but they said that its correct but this is not correct as these people keep on deducting no of days validity of my subscription as I'm the screenshot attached it was written that it'll expire on 17th August but it got expired on 15 only and I had to recharge again on 16 September. Please raise it with the top management of this company and ask them to extend my validity of subscription Was this information helpful? No (0) Yes (0)
Nov 21, 2021 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 10, 2021 Tata Sky Customer Care's response Hi, we are here to help you. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution. Verified Support Oct 10, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest. Oct 11, 2021 Updated by prince777 I have not received call from tatasky my number is still same [protected] Verified Support Oct 12, 2021 Tata Sky Customer Care's response We are on it! Please do give us some time and we shall get back to you at the earliest. Oct 17, 2021 Updated by prince777 Still no response it's 17th today and didnit received any call or email with resolution Verified Support Oct 18, 2021 Tata Sky Customer Care's response Please be assured that your case is being looked into. You'll soon hear from us to get this fixed. Verified Support Oct 20, 2021 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! Mar 31, 2022 Updated by prince777 Again tata sky has repeated the same thing by shortening my recharge subscription from 30 days to 26 days for 5he month of Nov, dec Jan, Feb and March as well. I have sent emails to thier customer service but all in vain please ask them to increase my validity as an I have taken thier subscription since April 2019 and thier was a service issue of lnb, set top box dish, remote for replacement bu to that is also not been looked into. And I have an image where the validity for Feb is written as 9th March but it expired on 8th March itself Verified Support Mar 31, 2022 Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon. Verified Support Apr 01, 2022 Tata Sky Customer Care's response We need to get some clarifications from you to provide our best service. We request you to please provide us with an alternate contact number so that we can get in touch with you.
Add a Comment	Share
Submit Close