[Resolved]  Tata Sky — Surrender settop box

Hi,

I have no use of tata sky now and I am not using it for a long time. Now I need to shift my house, so I thought of surrendering the set top box.

I called the customer center and they said that my account is deactivated, so I need to first activate my account by doing a recharge and then they will be able to process my request.

I am not greeting the reason to do recharge. Kindly help
Was this information helpful?
No (0)
Yes (0)
May 17, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2022
Tata Sky Customer Care's response
Hi! We’d really like to improve your experience. We are already working on a solution for you. Please give us some more time as we get back to you soon with an effective solution.
Verified Support
Apr 14, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information