Verified Support
Sep 18, 2022
Tata Sky Customer Care's response Hi, we are here to assist you. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support
Sep 19, 2022
Tata Sky Customer Care's response Hi, we are here to assist you. We have your concern registered. Please hold on a while longer as we're going to get back to you shortly.
Verified Support
Sep 23, 2022
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Oct 10, 2022
Updated by Chirag672 Hi, My concern is not addressed yet. I received a call from Tata Sky CC on Sep 19th and was told that my problem will be resolved soon. However, this is still not solved and I am waiting for a refund. I was not contacted by anyone post-Sep 19 and haven't received any updates as well.
When we connect with you directly, we get the same updates that the problem is resolved which is not. Please help with this ASAP. This is pending for a long time.
Verified Support
Oct 10, 2022
Tata Sky Customer Care's response Hi! That's not how it should have been. Let us have this checked. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Oct 11, 2022
Updated by Chirag672 Hi Tata Sky Or Tata Play,
“I would like to know if there is any update on this matter”
Verified Support
Oct 11, 2022
Tata Sky Customer Care's response We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
Oct 13, 2022
Updated by Chirag672 Hi Tata Sky Or Tata Play,
I have received a call on Oct 10th, 2022. I was informed over the call that the issue will be resolved within 24 hours.
The same thing was addressed to me earlier as well. Still, no confirmation is provided to me. It has been over 1 month I have raised this ticket. Please give a confirm Date for resolving this problem.
Verified Support
Oct 14, 2022
Tata Sky Customer Care's response We have taken your concern to the relevant teams on priority. Let us come back to you once resolved.
Oct 14, 2022
Updated by Chirag672 Hi Tata Sky Or Tata Play,
“I would like to know if there is any update on this matter”
Verified Support
Oct 14, 2022
Tata Sky Customer Care's response Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
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