[Resolved]  Tata Sky — Tata Play Binge Services

I Mr. Bharat Shah had requested for downgrade my tataplay bing firestick services to Rs.149 from the existing Rs.299/-, much prior to my monthly expiry for My tataplay a/c no.[protected]. But My subscription has not been downgraded even after repeated complaints on the telephone as well as on Facebook page. But they just refuse to downgrade my subscription. This is called cheating me, and I want raise my complaint for the same.
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Oct 4, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2022
Tata Sky Customer Care's response
Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
Sep 03, 2022
Updated by shahbc
Got a call from Tata PLay people and he repeated the same as previously, we have forwarded the complaint and would try to resolve the same.
I had also spoken to their seniors TWICE and they also said the same.
Do U think this is such a big problem they that have to consult and have an AGM for resolving my problem, which has been created by them?
I think they don't want to solve the problem like this cz of losing revenue.
Verified Support
Sep 03, 2022
Tata Sky Customer Care's response
We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
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