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Tata Sky — Tata Play - Unable to view

As I am using their service for last 8 years, recently on 15th Aug'2022 I have recharged my Tata Play Binge with INR 524 out of that INR 299 is for OTT applications (16 Apps - Mega Subscription).

I am unable to view and OTT contents until today 17th Aug'2022 whereas I have registered with them this issue and called them 10 times. Till date no resolution and they are not refunding the money as well.
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Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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