[Resolved] Tata Sky — tata sky activated some useless tata sky service which we did not authorised

Chinmay Gordey

from Bengaluru, Karnataka

Address:

Amravati, Maharashtra, 444607

Tata sky activated some useless tata sky service which we did not authorised. When i contacted them they are saying that we said yes on their call which is completely incorrect.

I asked them to share the phone recording for that and they are denying. I asked for the refund but they are denying that as well.

Account id: [protected]
Rmn: [protected]
Phone number to contact: [protected]

Please solve the issue as soon as possible. They deducted around 200 rs.

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Apr 2, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2020

Tata Sky Customer Care's response Hi, that’s not how it should have been. We have raised your concern. Rest assured you will hear from us soon.

Feb 23, 2020

Updated by Chinmay Gordey I am still waiting for you reply.

Verified Support

Feb 24, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Feb 26, 2020

Updated by Chinmay Gordey Nothing has been addressed and nothing has been resolved. I got one call and they said they will check and call me back. Then I did not get a call back again.

So you are wrong, dont close the ticket. Otherwise, I will have to go to the consumer court for 200 rs and mental torture by your associates. I am recording your every call.

Verified Support

Feb 26, 2020

Tata Sky Customer Care's response Hi, we understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Feb 27, 2020

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

Mar 02, 2020

Updated by Chinmay Gordey NO, I did not get any call after 1st call. If you thing my issue is resolved, can you tell the solution that you gave or you just typing without even knowing that your people called me or not.

Mar 02, 2020

Updated by Chinmay Gordey Please call on [protected], I am waiting for you call or my refund of 200 rs.

Verified Support

Mar 02, 2020

Tata Sky Customer Care's response Hi! We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Mar 02, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!