Tata Sky — Tata sky amount is not reflecting in account

I have made payment of Rs.1000 to "TATA SKY COM" through Google pay on 1st Sep 2022 at 8.47 PM. The amount has been deducted from my account, but I don't see the same reflecting in my tata sky balance.

Later, I made the payment to "TATA PLAY" over google pay at 8:49 and it was successful and I could see the balance in tata sky account.

So, it seems that the UPI ID "TATA SKY COM" is wrong account to which I have made the payment. And now, I need the refund from this account.
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Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

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