[Resolved] Tata Sky — TATA SKY - CHARGED Rs 150 for nothing !

joe12613

from Chennai, Tamil Nadu

Oct 13, 2022

Website:

www.tataplay.com/my-account

I have been contacting TATA SKY since last 4 weeks to understand the the amount of Rs 150 that they have deducted from account .Some of the help desk member told me that they the charge pertain to new Adaptor that provided to me during the recent technician visit which is absolutely wrong and i am using my old adaptor /charger and they have not provided anything new. Though helpdesk indicated that they have raised complaint and even escalated to backend team . Unfortunately, one one contacted me till today .. It has been almost 4 weeks !!! What a customer Service !!!

Subscriber ID: [protected]

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Nov 15, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2022

Tata Sky Customer Care's response Hi! That's not how it should have been. Let us have this checked. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Oct 15, 2022

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!