Dear Sir,
This is with reference to new TATA Sky D2h connection. I have gone through their website and purchased new connection with channels. the payment of Rs. 2024/- was made through Gpay. the amount is deducted from my account but did not received confirmation of purchase and also subscriber id not generated. I have checked with Gpay customer care and Bank. they informed me that payment was credited in their ICICI bank account. I have given all payment details with transaction reference to TATA Sky customer care and following up for many days. they are not ready to check their account and asking me subscriber id whereas I told them again and again that subscriber Id not generated. still I have not received the payment of Rs. 2024/- . I have also contacted to their Mumbai office and asked for refund but no response from them.
Kindly help me to get the refund.
please note my mobile no. [protected] and email id. [protected]@gmail.com
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