[Resolved]  Tata Sky — tata sky dth connection not working properly

Address:500013

Hi,
I am a subscriber of tata sky dth for 3+ years, and paying 8000/- per annum, despite this there will be frequent disruptions n service.
When i approached to their call center they say will assign a technician at doorstep for rs 250/- and any damages will charged extra, and my question is when service itself is not proper why i have to pay charges of rs 250/- to only check the problem.
Subscriber id; [protected]
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Nov 16, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Tata Sky Customer Care's response
Hi, we hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
Oct 16, 2017
Updated by Kareemhyd
Yes! Query addressed...
Complaint comments 

Comments

Most horrible experience of poor service provided to a customer of10 years. No bloody resolution and they cancel your work orders from Backend. No one should subscribe to their DTH
Tata Sky Customer Care's response, Oct 13, 2017
Verified Support
Hi, this is not the experience we want you to have.Please share your RMN/Sub ID along with the details of your concern so we can help.
Iam rajesh, my Tata Sky ID [protected],
From kushaiguda, Hyderabad.
I am using Tatasky from 3 months. I'm irritating with Tatasky,
Signals very bad. When Raining time there is completely not working.
Tata Sky Customer Care's response, Oct 14, 2017
Verified Support
Hi, we regret the inconvenience. The disturbance in signal occurs due to rain fade, which is an issue faced by all DTH services during heavy rains. Please do bear for a short while till the rain reduces or stops. The signals will resume automatically.

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