Tata Sky — Tata sky dth no response from customer care

Address:	Pune, Maharashtra, 411027
Website:	www.tatasky.com

Last month i have installed tata sky DTH. I just called them and they were available in no time for installation.But the moment it was installed contacting Tata Sky Customer care became the toughest job for me. My subscription ended after 1 month and when i tried to recharge online it said subscriber id and mobile number are invalid. Then i called customer care. No one received for 20 mins. Called again. A lady picked up after a while and kept telling me that your id is valid. You can pay through IVR system. She transferred the call to IVR and there after telling all the details i got the response services are down. I called again and again but nobody picked up the phone. This is really ridiculous. What are tata sky customer care members get paid for then.What kind of service is this. I wasted my phone balance because they kept me waiting saying we are connecting which never happened except one time.This is really not expected.They should responsibly handle customers.