[Resolved]  Tata Sky — tata sky dth services

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410218

Hi, i have been using tata sky since 2008 and have used it at multiple locations. Offlate as i was travelling and missed the deadline to recharge it, tatasky deactivated my services. Its happens mostly 2-3 times a year but the services get activated within 24 hours of recharging it. However, this times tatasky have crossed there limits with there pathetic after sales service response. Its been over 15 days i have been following up with them for re-instating the services. They are charging me daily without providing any services whatsoever. Everytime a different person caters to my complaint and asks me to just switch off the stb for 10 seconds, asks for digicomp number and card number and thats all. They say the services will resume in 24-48 hours and they have been saying this past 15 days. They even schedules 2 service visits but even they couldn’t provide any solution stating backend issue as the reason. After the visit i get the message that my problem is solved but no, it isnt. Its been a complete mental harassment past 15 days and its says a lot about “tatasky” im general. I will be replacing tatasky with some other service at all the locations and will all my contacts to do so as it is very important to these so called corporate giants a lesson to bee[censored]p there impotent aftersales network.