Tata Sky — Tata sky falsely extracted money from us

Address:	560068
Website:	Tata Sky Customer Service

We returned home on the 24th of june 2016 after a long holiday and recharged the account.

Got an error set top box not receiving singnal. Called up tata sky. Registered a complaint

Only after the 3rd attempts (And 50 bucks of talktime lost).

Great. Technician comes on 29th june 2016. Changes 2 connectors, asks for 90 rupees. Says if

I put this bill on your account tata sky will charge 130 rs so better give me 90 rs instead.

Later get a call from tata sky inform them about this and they tell me that they do not

Charge anything for the connectors.


Now the problem starts again later the same day. Call up tata sky next day (30th june 2016)

Register a complaint technician comes changes some part 100 rs charged in the account. Fine

O far.

Then to my shock find out that they have charged 200 on the 29th and another 200 on the

30th.

Find out that once charged the service is available for a month. Above that it was the same

Issue that was un resolved.

Whent through some 10 calls with tata sky and lost some 100rs of talk time insisting that i

Was falsly charged. But they kept making up stories.
One store was: sir the first 200 rs was for buying warrnty and the next 200 was the visiting

Charge. So you will not be refunded.

One of the last calls i got, a person said that we were falsly charged and the 200 rs will

Be refunded. But again the next day a mother less fatherless lady called telling the same

Torey and that there would be no refund as it was correctly charged.