Tata Sky — Tata sky fraudulently harassing consumers

Address:

New Delhi, Delhi

I am a customer of tata sky, I subscribed to their annual pack few weeks back. Similar to my earlier experience, several channels are not coming since last 10 days.Now when I complained at the customer service, like everytime, they are willing to send a person for a fee of Rs 150. I cannot understand with what right they can do this, when they themselves are not showing particular channels, cause if the set top box would have been faulty it should have affected other channels too.In fact they should not even charge me for the days they are not giving me the service.
This is a completely fraudulent way of grossing money from the consumers that tata sky is adopting. It wont give you the channels which you have paid for and then would ask you to pay per visit any person whom they'll send, who'll come and call them to temporarily air the channels, and after few days the same cycle would be repeated.

Aditya pawar