Tata Sky — Tata Sky HD Channels

Address:

Coimbatore, Tamil Nadu, 641012

Within 10 days of installing my new Tata sky connection the HD channels for which I have subscribed started functioning intermittently . Having called them up two visits were made by their engineers who managed to rectify the same but only temporarily . A few days later it goes back to the same situation. Yesterday I called up again and the help line gave me a recorded response " as the lines are congested we would call you back in 24 hours" !!! What the hell is going on? Would you refund the HD charges now? My id is [protected] and it is a Coimbatore connection. The most cunning aspect is that I am informed that I will have to pay for any material used ! The connection was not even running properly for 10 days and I have no further contacts from the service provider. This is very similar to call drop by mobile service providers and must be punished with huge penalties.