Tata Sky — Tata sky hd dth service

Address:

560083

This is madhusudhan rao an existing user of tata sky and my number is [protected].
Subscriber id :- [protected]
I have relocated to new below mentioned address:
No: 131/2, doddakammanahalli,
Behind thirumala medicals,
Gottigere post,
Bannerugatta road,
Bangalore - 560083

I have been calling the tata sky customer support care for past couple of days for installing a tata sky connection from 14th november, 2016. On the same day - technician called my number and stating that : he can't install tata sky connection due to local cable operator and disconnected the call.

From that day - we keep calling tata sky customer support no :[protected]. We spoke to "n" number of executives and supervisor too. Here are their names : supervisor names : nithya, ashish. Supervisor nithya promised me that a technician will call me on the same day and nobody seems to call me.

Next day, we called the support team and spoke to ashish, requested him to escalate the case to the next level and waiting for 24 hours but still no response.

When we spoke to the technician - the technician says " the local cable operator does not allow to install new connection. I made him very clear that - this is not the new connection - it's a existing connection, but still he denied and hanged up the call.

We also informed him to stay in a some other place and we will pick him up in the car - but even for that they are refusing it.

I seriously doubt on your service - being a customer i am only expected you guys to come and install and even i am ready to pay for the installation charges.

Please do something to install or refund my entire money.

I hope someone will help me out installing dth connection or i would have to contact consumer court.

Please do the needful.

Thanks & regards,
Madhusudhan rao
[protected]
[protected]