Tata Sky — Tata sky is a cheater company. always falsely activate other pack for making money

Address:

Bharuch, Gujarat

i have recharged Rs. 313 from the dealer Raj Electronics, Bharuch(GUJARAT) on[protected]for Dhamaal mix Rs. 240, Actve music Rs.23, English news channels Rs. 50 so total Rs. 313) these packs are monthly only for which i have proof of receipt as well as sms in my mobile. but tata sky has activated ACTIVE ENGLISH PACK for 1 year(ANNUAL) without asking me. i have never ordered any english pack but the customer care professionals are not responding to my complaint. my connection is deactivated since[protected] they are asking me to do more recharge of Rs. 50 to active my connection but then they are not agreeing to refund back Rs. 50. i have all the proof in chat as well as in my mobile of communication. moreover i visited consumer court Bharuch the Officer is always unavailable they are also not helping me out. i am attaching proofs- receipt & mytatasky a/c details) here with. i request you to please fix this issue my TATA SKY subscriber id is [protected] & my contact no. is [protected]. Thanks in advance.