Tata Sky — Tata sky is a customer pain

Address:

Mumbai City, Maharashtra

I am a new TATA SKY subscriber and I have opted for the 4300 Rs. which includes installation, set top box access for one year and HD access free for two months. But after 3 months over the last 15 days no signal coming from tata sky setup box. Tata sky helpline nos are not working and they are not answering. how does any one gets services during times of outage and major service issues, there call centre are playing "keep on hold as all our customer service agents are currently busy" and after 22.57 min they disconnect your line. They told us we will send a person within 2 to 3 hour's".But the truth is no body visit and the problem continuous as usually. call centre team are all giving false promises that a complaint will be raised against the culprit and they will investing the matter. Post ~7-8 calls we finally got tata sky customer care department culprit. Completely pathetic Sales Staff and Customer Service team sitting to dupe the clients left right and center... TATA SKY Is a Cheat !!!