Tata Sky — Tata sky make the customer unhappy

The reason is for unhappy is the Tata sky service is in no signal since from 15 days but we are paying the channel cost for every day. From another view if the consumer have low balance then the service will deactivate. so why the tatasky make the consumer a fool one ...i[censored]nable to continue your service / no signal then why are you taking the channel fees. It nothing else the company make their income without providing the service...