[Resolved]  Tata Sky — tata sky man(sanjay dey-[protected]) has charged money n had worsen our problem

Address:Kamrup Metropolitan, Assam, 781008

Greetings!

We were having problem with our Tata sky connection from a long time- maximum channels were not coming, even after subscribing them. We had complained about this matter many a times but to no avail. but 15 days back a Tata sky man named 'Sanjay Dey' (mobile no.-[protected]) attended the complaint n told us that a device of 2400/- will be required and problem would be resolved, so we gave him d amt. Having faith that he is Tata sky staff..bt he has put some used device which had worsen d situation (TV serials keeps on hang every 5secs).It has become impossible to watch d TV. and he has also not given us any tata sky paper of d installed device . He is not attending phone since then.

Plz kindly look into d matter as soon as possible
Looking for your earliest response
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Aug 13, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
Tata Sky Customer Care's response
Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 167TT89K.
Verified Support
Jul 13, 2018
Tata Sky Customer Care's response
Hi, we tried calling you on your RMN but couldn't get through. Please share your alternate contact number for a quick service.
Complaint comments 

Comments

I want to recharge subscriber id [protected] but by mistake it recharges subscriber id [protected] so please refund Rs 170 in my subscriber id : [protected].

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