[Resolved] Tata Sky — tata sky misbehave on the phone | |||
I raised the request with tata sky for remote. I away i got a call from nizampet branch and she misbehaved and talked very rudely to my wife. Is this the way tata sky people talk. Her details i do not know as she did not provided her name but as per true caller Kalyani mahish Mob no:[protected] I had a chat with tata sky to raise a request for remote control. She took my request and then i closed the chat. Then i get a call from malkajgiri but they found my current address is nizampet. So they diverted the call to nizampet tata sky. I went outside for personal reason and left phone at home. Tata sky representative called continuously five times, so my wife thought might be important so lifted the call. As soon my wife lifted the call she started shouting and my wife said he went outside so call after 30 mins so she said if you are not right person or owner of mobile why you lifted the call. So my question to tata sky or any individual. 1. Will you call six times continuously if in 1st or 2nd ring does not lift the call. He might be busy. Will you bother calling 5 times. I can attach my call log if you required. 2. Will you talk to customer like this the way the representative did. 3. The address was already confirmed with the tata sky representative when i raised the ticket, then why again they want a confirmation. This is not acceptable the way tata sky person behaved. I also compliant same to tata sky customer care, Was this information helpful? | |||
Feb 21, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jan 08, 2018 Tata Sky Customer Care's response Hi, this is certainly not acceptable. We shall ensure corrective measures are taken.
Verified Support Jan 10, 2018 Tata Sky Customer Care's response We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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