| Address: | Pune, Maharashtra |
I purchased Tatasky HD(Subscriber Id: [protected]) on 12-Feb-2015 and it got
installed on the same day. On 03-Apr-2015 it stopped receiving all HD channels as
well many other channels. I came to know from there adv that they are upgrading
there systems. They asked to send an SMS 'NS' to 56633 or give missed call to
[protected], from my registered mobile number. I did the same and received SMS
from them saying "Your Request is under process, you will receive the response
shortly".
After this I daily received SMS from them saying that my request is in queue, but
no one called me. In couple of SMS it was mentioned that my account is being
credited by three days.
On 14-Apr-2015, which was my due date to recharge, all channels stopped working.
No one has called me in these 10 days. The so called credited three days were not
credited to my account.
I even tried to call on there help line numbers, [protected] and [protected], but
again was asked to wait because all there representatives were busy. These are
not toll free number and I have already wasted around 150 Rs calling on them.I
tried to call late in the night but even at that time they were busy. Was this information helpful? | 
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