[Resolved]  Tata Sky — tata sky not responding to complaint logged on 21.04.2018

Address:Thane, Maharashtra, 421503

I have logged a complaint on 21.04.2018 late evening of non functioning of my tata sky channels. Customer care executive told me technician will visit on 22.04.2018 but yesterday entire day (I cancelled my plans being sunday) waiting for executive but no one came from tata sky.
Again yesterday (22.04.2018) i called up tata sky call centre and complaint of such unprofessional behaviour, executive told that technician will visit on monday and will call by 10:00 am early morning.
But till now no one has called neither visited my home.
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May 27, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Apr 16, 2018
Amit Katheria's response
So please you update my new mobile no [protected] in your system
Verified Support
Apr 24, 2018
Tata Sky Customer Care's response
Hi, this is not the experience we want you to have. We will follow up and will contact you soon to get this sorted.
Apr 25, 2018
Updated by Narendra Pamnani
I have not yet received any update . No one has attended my complaint
Verified Support
Apr 26, 2018
Tata Sky Customer Care's response
Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
Apr 26, 2018
Updated by Narendra Pamnani
NOT ACCEPTABLE ...COMPAINT was logged on 21.04.2018 but till now no one has resolved ..

How many days are required, for closure ...Yesterday Shwets from Tata sky had called and told some one wil come and check and resolve the issue ...
But no one has come till now ...
Please close my connection and refund my 2400, I had paid for the connection ...
May 03, 2018
Updated by Narendra Pamnani
I have not received any update
Complaint comments 

Comments

My Name is Amit katheria.and my tatasky id no [protected].

I have a complane that.I have blocked my old mobile no [protected].

In future my process in your company with my new mobile no [protected].

So please you update my new mobile no in your system.

Regard!!
Amit katheria
Mobile no [protected].
Tata Sky Customer Care's response, Apr 26, 2018
Verified Support
Hi Amit, we have raised a service request (SR# 14J2K3MS). Rest assured, you will hear from us soon.
मेरे पास टाटा स्काई का hd ka double वाला कनेक्शन है जो कि करीब17 -18 महीनों पुराण हैं बार बार अचानक से सिग्नल चले जाते है
Tata Sky Customer Care's response, Apr 26, 2018
Verified Support
Hi, that's not how it should have been. Allow us to help you out with this, please share your RMN/Subscriber ID.

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