Tata Sky — tata sky not working from last 20 days

Address:

Pune, Maharashtra

Dear all, I am a tatasky customer .my tatasky is not working from last 20, 21 days .I called minium 20 and more than that times to your customer care but nobady is able to solve the issue.always got replay from them is we have taken your request on priority basis.1st of all tell me your priority base request turn around time is 20and more days then what is your normal request time.I want my request to be closed today itself .