[Resolved] Tata Sky — Tata Sky now (Tata Play) Without Consent activated TATA Play Binge and deducted money

2020guptam

from Jalesar, Uttar Pradesh

Jul 12, 2022

Website:

www.tataplay.com

Tata play had activated TATA Play Binge on my setup box without my consent and it's not the first time they did something like this they had activated several unwanted addon packs before and deducted money whenever I have extra amount in my account they activate unwanted services packs without my knowledge I have complained about this several times but they keep doing it
This time the total amount they deducted is 598 plus taxes
And when I complaint about it they said the service is already activated and the deducted amount can't be refunded
It's a total fraud and violation of my rights as customer...

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Aug 14, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Jul 14, 2022

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.