[Resolved]  Tata Sky — Tata sky poor customer service

Address:	Chennai, Tamil Nadu, 600097
Website:	tatasky.com

I am a tata sky customer with customer id - [protected] residing in chennai. After the recent cyclone hit my tata sky stopped receiving the signal. I filed a complaint on 24th dec regarding the issue. The technician came to visit only after a week on 31st dec. He changed some wire and charged 200 (Visit charges) + 100 (Wire change charges)+20 (Some activating cost). When he left tata sky worked fine for about 3-4 hours after which the picture gets stuck every 4-5 mins. Today, after just 1 week, when i call them about this problem they say it's a different kind of problem so we will have to pay 200 visit charges again. So that means, every day if i face an issue i will have to pay 200 again and again. The issue was resolved only for 4 hours the day technician came and i am reporting it only after 7 days. What kind of customer service is this? On top of that your customer service agent was rude enough to shout and force me to pay more money.