Tata Sky — Tata Sky Poor service

I too had the problem of few channels not coming and the technician visited, He tried to turn the receiver and then all channels gone. He then upgraded the software and it got stuck in insstallation with no signal and everything is gone from last 10 day's. The technician started telling that sir your set up box is very old. It was working and how come suddenly it became old. He updated the ticket that customer is not ready to pay. The struggle to call the call center executive daily for 30 min and get some false commitment is still going on. They will give you the promise that with next 1 hour technician will be at your home .. Asked give me the number of head of customer Care. They will put on hold and it gets disconnected automatically. I have been told that [protected]@tatasky.com will be monitored by senior people, but sending mail to this you get only auto response . I have 3 auto responses. Very Bad service from TATA

Too many promise, but fail to address the issue on time. We in our apartment have "NO SIGNAL" issues since 2 days now.

My subscribers I'd: [protected] and they provided the Tata Sky Work Order No:HWRC2XA to me but yet no technician visited or called us. Too disappointing service.