[Resolved]  Tata Sky — tata sky problem not resolved even after 48 hrs

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi

I am compelled to escalate the my complaint against tata sky at this forum because, my attempt in getting the complaint resolved and then reaching out to senior people has failed.

1. My tatasky service is not working and despite raising the complaint and escalating to all levels, no revert has been raised.
2. Their call center is not able to expedite the already registered request to address issue of no signal.
3. All we get is false assurance that the problem would be addressed soon but till now noone is able to resolve the same.

After waiting for 3 days i had specifically written to their senior team, who chose to ignore the emails.

Hence, i am compelled to write to you.

Regards
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Oct 3, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2018
Tata Sky Customer Care's response
Hi, this is not the experience we want you to have. We have raised a service request to sort this and you'll hear from us at the earliest.
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