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[Resolved]  Tata Sky — Tata sky recharge amount debited from my account..but recharge not happened

Yesterday i have recharged tata sky with 12 months Recharge of amount 3036.00 through Amazon pay.recharge from amazon pay got successful and money was deducted...but no recharge happened in tata sky side..
When i call tata sky they are saying please contact amazon customer care..
Amd while i called amazon customer care.they are saying there is no issue happened from our End..
Still dont know where my money went.
No proper response or message received from tata play.

My subscriber id: [protected]

My transaction id for amazon PAY:
P[protected]

my transaction id for tata sky:
TY[protected]
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Apr 1, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2022
Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support
Feb 21, 2022
Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Feb 22, 2022
Updated by saraswathyv1 My alternate number is [protected]
Expcting the response from you
Verified Support
Feb 22, 2022
Tata Sky Customer Care's response Hi! Help is here! We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
Verified Support
Feb 22, 2022
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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