[Resolved] Tata Sky — Tata Sky Recharges done twice

prakash pranav pillai

Jul 6, 2021

Address:

NAVI MUMBAI

My customer id is [protected] was recharges on 25th June 2021 for Rs 566 first it show unsuccessful inspite of our amt being debited. We spoke to the customer care they said please recharge once again and if debited twice we will reverse the same but still today the amt in not refunded back. I again spoke they said it will take 4 to 7 days till today being 6th July 2021 the amt is not credited to my account

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Aug 12, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2021

Tata Sky Customer Care's response Hi! We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Jul 08, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!