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[Resolved]  Tata Sky — tata sky set top box is stopped working for 10 days

My subscriber i'd - [protected]

My tata sky set top box is stopped working for 10 days... It shows that set top box is not receiving a signal... But i change my set top box before a month... And it stopped working... I check the signal test but it failed... Then i do the master reset but again signal not receiving in the set top box... So i registered a complaint in tata sky help line number at 11th of august 2019.. More than a 7 days... Past but no executive comes to resolve the problem or no one called of their representative... So kindly attention to this complaint...
Complaint marked as Resolved 2019-09-29 04:59:19

Complaint Status


[Aug 19, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Aug 20, 2019
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Tata Sky Customer Care's response Aug 22, 2019
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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    Customer satisfaction rating
    35%
    Complaints
    9897
    Pending
    75
    Resolved
    3402
    location
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098