[Resolved] Tata Sky — Tata sky set top box no [protected]

vimal mariwala

from Mumbai, Maharashtra

Address:	400005
Website:	tata sky

My consumer no is [protected] and have been a premium tata sky customer since mant years ..have 2 Tata sky connections at my residence..1 HD and another an ordinary add on.
over the past 3 months my tata sky boxes have given a lot of trouble ..and one has been replaced 2 months ago...
inspite of repeated calls to replace the box Tata sky helplines insist on no warrantys..so is Tata a 1 month warranty product..
i do not want numerous calls on this..if my box is not replaced with a brand new one free of cost i will take his matter up further as well as disconnectmy tata sky connection asap..

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May 12, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Tata Sky Customer Care's response Hi, we do not want you to feel this way. Allow us to help you. We've raised a service request and shall contact you soon to fix this.

Jan 13, 2017

Updated by vimal mariwala its 1 week later and Tata sky inspite of numerous third party calls has still not rectified my issue...passing the buck from a department to the other...
Can you please direct me to a consumer protection cell so i can write in to them ..