[Resolved] Tata Sky — tata sky set top box pairing error (14)

 
41 Reviews
Coimbatore South, Tamilnadu, India
 Majo Kj
After a gap of two months i recharged my tata sky then it is showing pairing error for no reason
Till the day i recharged tata sky coustomer care person used to call me ask for recharge
But from the day feb 16th 2018 i recharged no any care from from the coustomer care asking whats the problem since they got the money they keeping quit till it reduces to zero.
My nds no.:[protected]
Digicard id is[protected]
Thanks dear coustomer care personal.
Complaint marked as Resolved 2018-04-10 08:36:52

Complaint Status


[Mar 08, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Mar 10, 2018
Hi, that's not how it should have been. Allow us to help you out with this, please share your RMN/Subscriber ID.
Complaint comments  40 Comments     Updated: Share0Tweet0

Comments

This is the worng card for this set top box (Pairing Error)(14)
Please resolve it.
Tata Sky Customer Care's response, Dec 3, 2019
Verified Support

Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
Hi sir., I have problem with my tata sky set top box. My tv screen is showing the message as this is wrong card for this set top box. Kindly address the problem and solve it. My registered I'd is [protected]. Registered mobile number is [protected]

Thank you.

I'm facing a problem of pairing error 14 on my Tata sky solve this problem
ID No. [protected]

Tata Sky Customer Care's response, Dec 31, 2019
Verified Support

Hi, we hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
I have recharged my Tata sky but it is showing error that this is wrong card for this set top box (Pairing Error).
Please resolve the issue..

Tata Sky Customer Care's response, Jan 5, 2020
Verified Support

Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Jan 6, 2020
Verified Support

We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Tried everything from cleaning the card, re-inserting it, calling customer care. It doesn't work. Kindly resolve the issue.

Tata Sky Customer Care's response, Feb 19, 2020
Verified Support

Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Feb 19, 2020
Verified Support

We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
this is the wrong card for this set top box (pairing error) (14)...pls resolve it.
Tata sky ID number [protected]
Tata Sky Customer Care's response, Feb 27, 2020
Verified Support

Hi, help is here! We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 27, 2020
Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
Hi sir., I have problem with my tata sky set top box. My tv screen is showing the message as this is wrong card for this set top box. Kindly address the problem and solve it. My registered I'd is [protected]. Registered mobile number is [protected]

Tata Sky Customer Care's response, Mar 15, 2020
Verified Support

Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 16, 2020
Verified Support

We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
This card is wrong set top box Tata sky ID [protected] my RMN [protected] pls help

after 4 to 5 months..i yave recgarged my atasky pack..but its showing the pairing error no.14..." this is tge wrong card for this settop box...i have tried too any time to set well but its continue ahowing the same error...plz help to solve this ...
Tata Sky Customer Care's response, Mar 23, 2020
Verified Support

Hi, your concern is certainly noted. Please share your RMN/Subscriber ID, we will help you further.
this is the wrong card for this set top box (pairing error) (14)...pls resolve it
Tata Sky Customer Care's response, Mar 23, 2020
Verified Support

Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
Please solve this problem. Please sir

Tata Sky Customer Care's response, Mar 25, 2020
Verified Support

Hi, we understand your concern. We have raised an SR# 1Z7M10ZQ for you and will contact you soon.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support

We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Tata Sky Customer Care's response, Apr 14, 2020
Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Please fix my issue..error message wrong card inserted error 14.
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support

Hi, we are here to help you out. Please share your RMN/ Subs ID for further assistance.
Pls Resvolve pearing error tata sky 14
[protected]
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support

Hi, Your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Please resolve this problem... pairing error 14

Please resolve this problem... pairing error 14

this is the wrong card for this set top box (pairing error) (14)...pls resolve it
Tata Sky Customer Care's response, Mar 26, 2020
Verified Support

Hi, we understand what this has been like for you. Please share us your RMN/Subscriber ID, we will help you further.
Hi Team,

i am getting error from last 4 days while i start my Tata sky.

This is the wrong card for this set top box
(Pairing Error)
NDS:[protected]
Digicard ID is[protected]

Can you please help me to fix the issue ?

This is the wrong card for this set top box

I was not using my Tata sky for last two months and i was off from two months but now after doing 50rs recharge it was showing only after of the channels and now it is showing card pairing error. Adding the image below and sub id and number
Subscribe ID: [protected]
Reg mobile no: [protected] / [protected]
NDS no:[protected]
Digicard id:[protected]

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    Tata Sky - tata sky set top box pairing error (14)