Tata Sky Complaints & Reviews

I had made a complaint at tata sky on 8th of march 2018. They sent an executive to repair after 6 hrs of waiting time. Without checking any fault he told us that our both tvs are not working faulty. Our connection is ok. We have made them payment for 1 year in advance now we are frustrated. Their tecnician himself cancelled our complaint and asking otp number again and again when we refused to give otp number they changed out registered mobile number themselves for getting an otp. [protected]

After a gap of two months i recharged my tata sky then it is showing pairing error for no reason
Till the day i recharged tata sky coustomer care person used to call me ask for recharge
But from the day feb 16th 2018 i recharged no any care from from the coustomer care asking whats the problem since they got the money they keeping quit till it reduces to zero.
My nds no.:[protected]
Digicard id is...

Really really badly service provider tata sky mently harassment

Today recd call by customer care agent named with mrs. Sana and discuss i have not paying any charge of eng. Visit. Also confirm mrs sana

But my balance are deduct in my account what is the problem why customer facing this type of issues

Also recd massage of 7 days rend remburse done by mrs sana

I have no idea this type service provide by tata sky.

Tv par tata sky ki add band kar dijiye.

Tata sky only asked for money the worst service i get from tata sky when i booked a tata sky they told pay only 1600 when they fixed they told pay 200 extra paid. I paid whatever they said still i asked them do u required any extra amount for wire they said no. Dealer & installation talked they said customer will not pay any thing. After a week they deactivated my account asking for money please help me i[censored] can
Thanks

I have made an online payment of inr 359.0 with transaction id [protected]*tata sky* ta towards payee tata sky from my icici bank account xxxxxxxx1454 on feb, 17, 2018 at 14:36 hours. It was successful at icici on line portal but amount was not reflected to my tata sky account.
Then on same day 17 february 2018, i made one more on line payment of rs.360 which was successful at tata sky & icici both.

I asked tata sky to send confirmation email that they have not received this payment with below details. But i haven't received confirmation email from tata sky.
Transaction amount: 359.00
Transaction date: february 17, 2018
Payment id: [protected]
Consumer code: tatasky_lici[protected]
Bill reference information: lici[protected]

Due to school and board examination of my school going children, please deactivate my tatasky connection (Id no.[protected]) for some months. I will recharge my connection in time i. E. After completion of board exam & hope then activate my tatasky connection again. My rnm [protected]. For any further correspondences please contact me via my registered e-mail id. Your support in this connection is highly solicited. Thank you.

Dear sir,

I applied for tata sky connection (Subscription id: [protected]) with plan of annual package of rs
4280/12 months on dated[protected].

Today i came to know that the company has over charged me for rs 735 per month instead of a 12 month
Plan they cut my scheme till 8-3-2018. I just spoke to tata sky customer care representative and he
Confirms that i opted for the above mentioned plan but the subscription was unsuccessful.

I want to complain on the below ground :

Firstly, if the subscription attempt was unsuccessful, how could tata sky go further on the payment
Option and accept the payment.

Second if they did not get the plan option from customer, why did not they confirm which plan to
Activate and use my money in any plan of their choice, who authorized them to do so?

I would request for resetting my plan as per amount 4280 for 12 months and a written confirmation on
The same. I have also made a complaint with the tatasky customer care team, please find the details

Complaint no -13i4krxi
Customer care person is mr shrikant thaple

Looking for a quick resolution. I can be reached at - [protected]

Thanks.

Ashwini sharma
(Subscription id: [protected])

Thanks & regards,

Ashwini sharma
Mobile no.: (0) [protected]
[protected]@rediffmail.com
[protected]@in.com

Normally i recharge with dhamaka mix pack of rs 299 for 30 days but this time i had recharged for rs 399 sports dhamaka pack but i am not receiving any sports channels. Rather it seems u have subscribed me with dhamaka mix pack for 40 days. Please fix this problem as i need sports channels urgently this month. I recharged with 399 so i need sports channels that's all.

Your person/rep., mr. Ajim insisted on cash payment for your charges of rs.3804/- which is not acceptable and this compulsion was not informed to us. If your back office-person would have talked to me i surely would have refused to install your services and the dish, definitely. The govt is insisting on cheque payments and white transactions. You are not providing any receipt for amount paid to you, only because the word 'tata'. Where the common man will go. Please get me my cash back and take the cheque from me. Or i will have to fight for justice.
Bhalchandra gokhale.

Had put my request for de-installation as well as re-installation on 3rd march. The request was put around noon time and was told that within 2 hours some one from tata sky will contact. After repeated follow ups the technician visited my place around 8 pm. He did not complete the re-installation work completely as he was in a hurry and requested to allow him to complete the job next day morning. The technician is not traceable since then and i have repeatedly followed up with customer care. I again checked with customer care today evening and was shocked to hear that earlier customer care associate had noted to send the associate on 5th march at 4 pm. I am disappointed to note such abysmal quality of customer care not generally expected from tata brand.

On dated 04/03/2018, i was trying to recharge my tatasky account as monthly recharge inr 474/-. Through net banking.
Subscriber id is [protected].
But recharge was unsuccessful. My account has been deducted from inr 474/- and amount was not refunded to my account.
Recharge details are as below:-
Tatasky id :- [protected]
Tata sky transaction id:- tc[protected]
Bank transaction id :- [protected]
Reason for failure:- tppge126

Transaction was unsuccessful.

I'm facing problem due to company's fraud of not giving the service which they have told me, due which my hd channels are not working but the amount i paid to them as per demand of company.
The conversation between me company's agent on may 2017 was that if i pay 4675/- rupees for bumper pack of sd channels, along with 1925/- rupees of amount for hd channels both for annual subscription. After that i can watch channels sd of bumper pack and all of the hd channels and i did it and paid the amount through local dealer of the company.
All is working fine till january after that they stopped the subscription of hd channels and when i contact them for it they saying that you the amount i paid for hd channels they deducting in their account according to monthly amount rather than annually which was commited by them.
Without informing me and i don't even know about such thing not they told me about such kind of policy of company i knew about it when they stopped my hd channels subscription.
And now, they saying that we can't do anything in it and saying that it's my fault.

Sir, i wrongly got recharge of ₹1000 by mistake of tatasky dth of on march 03, 2018 at 23:25. This tatasky dth is not in use. The dth tatasky had sub id [protected] registered in my name on my cell no [protected]. So it was done by mistake. You are requested to kindly cancel this recharge and refund ₹1000 which is registered with my cell no. Thanks in advance.

My tata sky id is [protected]. I have paid rs. 3300/- to tata sky technician. His mobile no. Is [protected]. He said his name is jadhav.

On 1st and 2nd day the cable was on. Suddenly 3 rd day the cable is off. On approching the technician, he kept his mobile off. Tata sky customer care stated that the installation charges of rs. 175/- is unpaid.

My mobile in [protected].

I am using tatasky since 2006 and paid always higher amount when needdd. This time while called about connection issue hd asked to pay visiting fee even for sure it's issue with there end about signal.
Now no way to take such operator and raised request to cancel connection, hd team cancelled the connection but non of them responding when and how much refund i will get out of my balance which is there. It's pathetic they need 30 days time to investigate and come back. Until i did not get confirmation and date about refund it's not good to go with other operator /connection as i don't have trust with it now.

Calling for call back from there back end team.

Reg,
Reetesh
[protected]

We have a tata sky connection for television channels. The connection has been working perfectly fine for the past 6-7 years. However, around 10 days ago, the signal was lost. No channels were being received. We called the company. They sent a worker to check. Without checking or analysing anything, he started forcing us to buy a new dish.

We repeatedly asked him to check the connection or adjust the direction etc. He was adamant that the dish has to be replaced without investigating anything. He said there is a building here because of which you have lost connection. We explained that the building has been there for two years. It wasn't built in a day one week ago.
Then he started asserting that there must be a leaf infront of the dish as if we are stupid enough to fall for that. Then he started saying that now there is 3g and 4g so you will not get signal which hardly made any sense at all.
We pointed out that the dish of another building in a more closed off space than ours, he said that that too is wrong and we shall be having a word with them, too. They will have to change it. We pointed out various outher dishes in similar position or worse than ours and asked how are they receiving signal when we aren't, he said, all them are installed wrong and will have to be replaced. Regarding it, you have to talk to the higher-ups and "straighten" things out. We finally got fed up and sent him back.
We called the company and asked them to look into this. They then sent another worker who insisted we needed a new set-top box. So we bought one from them and installed it. They deducted rs 400 from our account. We received the signal for 3 days and then again lost it completely. We called them again. They again sent a fellow who said the exact same things.

Everyone's dishes are wrong. You aren't getting signal today. It is possible they stop getting signal tomorrow. You won't get the signal from any company's dish. You have to replace the dish to where we say and you have to talk to higher-ups to "straighten" things out.

Now when we call them, they either don't pick p the phone or keep saying we will send someone tomorrow or day after or at some inconvenient hour.
All the while they have continued to deduct the charges from our account for their services. We have also been charged for the set-top box. And yet we have not received a signal for even a day for the past 15 days.

They are basically trying to make money cutting people's signals and forcing them to buy set-top boxes and new dishes when they are absolutely not required. Kindly look into this corrupt company and take necessary action.

Sir.
Good afternoon.
I had recharge my tatasky dth account on line on 06/02/2018 by rs. 458/-.
But my tataskhy account was not recharged. When i called to tatasky and inquired, they told me that "your recharge is not reflected here in our system".
Where as said amount was debited from bank account. So i made complained to bank also.
Bank assured me that if your deducted amount will not be claimed by merchant, it will be returned & asked me to wait til they get the confirmation from the service provider.
At last bank gave me the confirmation that amount is claimed vide transaction id no. S71469682 dated. 06/02/2018. By tatasky,
But still tata sky is not accepted that they have received the amount & did not recharge my dth account. I have provided them this details but still they stuck to the point that amount is not reflecting in their system.
Instead of tracking the transaction whether it is done or not by given transaction id, they are asking me my card no., bank details etc.
I told them if you have claimed transaction & provided the transaction id to the bank then there is no doubt or question that whether transaction is done not.
So please i request you to solve the issue at the earliest because much time is wasted in formalities till date.

Regards.
Bharat d. Kedar
Mob - [protected]

I am using tata sky last 7 year but last 2 days facing many problem. Some channel not working properly. I am paying rs 350 per month if not paid then deactivate my account than who is responsible of my channel not working of already payment are given.
Customer care not provide solutions properly and nodal officer no are wrong mention on net and customer care provide same no to customer really bad service of tata sky
If not recd solution in 2 days after that i am going in consumer court.

My name is shampa naskar, [protected], [protected]. According to tata sky tv advertisement through recharge of tata sky via freecharge on rs 300 and above, rs 60 will be cashback. So, i talked to tata sky customer care on 28.02.18 and after getting confirmation i recharged rs 300 through freecharge app. On 01.03.18 i talked to customer care tata sky where it was told that within 24 hours cashback amount of rs 60 would be credited on freecharge wallet. Matter of the regret that no cashback amount is credited in freecharge wallet will now.

I have called several times on customer but i got unsatisfied result. Pls look into the matter urgently and pls give me feedback.

This is anuja niyogi - tatasky customer care is extremely rude. They disconnect the calls. I have some call recording and i would upload it in the youtube. They are absolutely unprofessional and untrained people to handle tatasaky. I asked for a techician to come at 10am. Suddenly i get an sms that the technician will come at 3:25pm. And then when i called the custmomer care, they have not clue to this. They state that "we are front-end and the technicial will be arrange from the back-end" means that the front end team do not check with the banck end team at all. Now i have to stay at home for the entire day just for this. Meaning i do not have any other work to wait. Why is the front end team taking information. If they cannot provide the correct information from and to their back end team, why they are there then?