| Address: | Hyderabad, Andhra Pradesh, 500029 |
Dear all,
Date of incident: 5th feb 2019.
One year old customer with tatasky
*highly disappointing*
I am facing setup box signal issue from last one week, tatasky cs have registered complaint on 8th feb 2019 and promised that the technician will be sent within 2hrs, on 9th feb 2019 a technician made a call to me and he said i will be coming to your home to resolve the issue, but the technician has not visited the location and closed the ticket. On keeping the trust a re-called to tatasky cs on 10th feb 2019 the cs has promised that the issue will be resolved by next day before lunch time.
Today i am writing this that all the promises which have made by tatasky has failed to fulfill customer satisfaction. I have again followed up with the tatasky cs regarding the same issue they simply saying that you will get a call within 2hrs to your registered mobile, but no service agent or technician has called me nor resolved the issue. Its really better to have a connection with local cable operator for an immediate service.
Tata sky you better focus on the area of technical services to the existing instead of marketing the products.
Regards
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