Tata Sky — Tata sky signal not available majority of times

Address:Thane, Maharashtra, 400606
Website:www.tatasky.com

Subscriber id [protected]
We have bought tata sky services annual package for our 2 tv connections, one of it being the tat sky plusservice & other regular one, last sept 2015, till date i.E april 2016 most of the times we have signal not receiving issues. All weekends, public holidays etc we have 2 tv's at home with no cable service.
Repeated calls are made to customer service but none are closed within few days forget hours. The engineers promise but do not visit on time, also do not visit on weekend when requested.
We have finally asked to disconnect the service & refund the fees paid on pro rata basis. Till date they have not disconnected nor resolved our issue. The engineers are always ready with excuses such as phone unavailable, their working hours are till 6 pm, they have much work etc..
Never thought something which has tata mentioned on it would be such a bad service provider.
Tata sky services really sucks big time !!!
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have been trying to contact customer care to solve my tatasky not working due to no signal since saturday.no response from them.after waiting to speak to an operator either they dont speak properly or jist disconnect the call.some nos provided for help line do not work.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information