[Resolved] Tata Sky — tata sky tata sky set top box pairing error (14)

mgandhi123

from Noida, Uttar Pradesh

Address:

Hyderabad, Telangana, 500003

After a gap of approx two months i recharged my tata sky then it is showing pairing error for no reason till the day i recharged tata sky customer care person used to call me ask for recharge but from the day nov 23, 2018 i recharged no any care from from the customer care.
My nds no.:[[protected]]
Digicard id is[[protected]]
Tata sky subscriber id: [[protected]]

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Dec 26, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

Tata Sky Customer Care's response Hi! That's not how it should have been. Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.