[Resolved]  Tata Sky — Tata sky technician charges

Website:www.tatasky.com

Hi

I am using tata sky since last 2 years. In Feb '20, due to no signal error, I contacted tata sky customer care and book for technician visit, they charged me Rs. 150. And again on 15th March '20, got same issue, but due to COVID situation and lockdown thing not contacted tata sky for this issue. Now I want to reconnect with tata sky. When I called customer care, they are saying, again I need to pay Rs. 150 for technician visit. It means, within 1 month time, I got same issue and its with their product, and they are putting these charges on customer's head. Its really ridiculous and pathetic services from tata sky which I never expected this from child unit of famed TATA group.
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Aug 12, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2020
Tata Sky Customer Care's response
Hi! We have taken your concern to the relevant teams on priority. Let us come back to you once resolved.
Verified Support
Sep 01, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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