Tata Sky — Tata SKY TV channels not available

Address:

Bangalore, Karnataka

Dear Sir/Madam, My Tata Sky customer ID is [protected]. As of today it has been six days since many TV channels have become unavailable. I complained by phone three days ago and was promised that someone would come and attend to the complaint. Nothing has happened. I called them up again yesterday and followed the instructions asking someone to call back. No one did so. This is the second time that the same problem has recurred. As it is, Tata Sky signals disappear whenever the sky is overcast or it starts to drizzle, something that is absurd in this day and age. If they had told us about this when we expressed interest in Tata Sky, we would not have opted for their service. It is dishonest to charge a fat fee and give such shoddy service. The least they should do is to set right the situation at the earliest and refund the sum charges collected over the last many days. If they are unable to do so, I would like them to take back their antenna and desk top box and return the amount they have received. If I still fail to get a response, I reserve my right to legal redress. Yours sincerely, Vidyanand Nanjundiah 201 "Bombay House" 55 Kanakapura Road Bangalore 560004