Tata Sky — Tata sky tv connection recharge

My Tata sky prepaid recharge connection account no. is [protected]. I surprised to know that A scheme has been launched by Tata sky for one year recharge payment of Rs. 1660 for those selected ID, s who has closed their connection in the recent 4 to 5 months back and not applicable for the customers who are associated since 7 to 8 years with TATA as per the discussion with Representive of Tata Sky. I have the following queries in this regard as discussed with their representative and could not be answered.
1. Is it necessary to close the connection for at least three to four months to take benefit of deposit for full one year for regular customer.
2. Tata is known as a name of Trust who is known for his quality and transparency. Can we say that now the company has started the policy to get new customer and loosing the regular customer like Reliance and other companies for the reason which is best known to Tata Management.
3. Why the benefits is not being to their regular customer.
4. It is also observed that generally a call is received to customer for subscription of a particular channel and even the disagreement of customer, the channel is initiated and customer is known when he found the increased subscription in next month and a busy person generally not bothered assuming rental fee might be increased.
I want to satisfy myself as I was not expecting that It can happened in Tata company.

Regards

Arvind Jain
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information